Tuesday, December 30, 2008

When you finally know what you really want, you want it to start RIGHT NOW!

They say:
  • Patience is a virtue ...
  • Haste makes waste ...
  • Good things come to those who wait ... blah, blah, blah!
Have you ever finally figured out exactly what it is you wanted?

It may have been as trivial as a pair of shoes, skis or golf clubs. It may have been more life altering, such as the perfect car, house with the ideal kitchen ... and walk-in closet, ideal job opportunity or your soul mate ... Whatever it was for you, picture yourself in the exact moment when you KNEW it was right ...

Are you there?

Good.

THAT is the moment where YOUR passions, knowledge, abilities and strengths collided. Did anyone need to motivate you to go after what you truly wanted?

You have just discovered the true secret to motivating others.

Now RARELY are your staff going to be THAT passionate about the work you ask them to do. But if you can get them to reveal their Core Values, Strengths and Interests to you ... and to themselves ... you are on the road to finding out how to retain employee loyalty both to your company AND to your bottom line.

What is good for your employees is also good for YOU! If you are that passionate and motivated about your business every morning when you wake up, you will set the world on fire!

Okay, maybe not the world, but you will light up your clients and draw to you people who truly need or want what you have to offer!

Don't believe in the power of attraction?

Your thoughts manifest themselves in your attitude toward everything you do. Put it this way: Who would you rather have build your deck - someone who looks as though he'd rather be in his 5 o'clock world or someone who LOVES thinking about, designing and building beautiful, functional, stable and affordable decks?

My suggestion is not to find ways to hype the company and rally your staff, but to discover ways to link TRUE passions to the work.

For instance, a sanitation engineer may not be enthusiastic about garbage, but may love being paid to work out, the thrill of jumping on and off a moving truck, being outdoors rather than in a stuffy office, throwing things and early mornings. Encourage and respect those key elements and you can continue to motivate your sanitation crew through the stickiest festering summer routes! You will also attract potential hires who value the same things as your workers spread positive word-of-mouth about their workplace!

As people become more connected to their position and feel the support from their employer, they will step into a leadership mentality about their role within the organization. It is VITAL to encourage this step. Imagine a company full of employees who "OWN" their positions and their credibility as part of the team!


Use these two assessments for Self-Development and/or for teambuilding!!

Online Personal Style Indicator (PSI) Online Values Preference Indicator (VPI)


Online Personal Style Indicator (PSI) helps you understand your own strengths and preferences and recognize the strengths of others, communicate more effectively with those who are inherently different and work more efficiently to build on each others' strengths for common goals!

The Online Values Preference Indicator (VPI) helps you identify your true top (and bottom) Core Values, learn the related fears and needs that filter all your perceptions and drive all your decisions and discover how to better honour your Core Values and the values of those around you!

Thursday, December 11, 2008

Becoming an Oak Among Squash

A leadership professor once asked his students: “Which would you rather be: a squash or an oak?”

The question confused students. They didn’t understand the connection to leadership.

“A squash,” he explained, “grows quickly from a seed, weathers the summer, but dies in inclement winter weather because it has no root system. An oak, on the other hand, withstands every storm and all weather patterns because of its root system. It is deeply embedded in the earth.”


So many comparisons leap into my mind:

  • get rich quick (squash) vs. follow a plan that matches your strengths and passions (oak)
  • brown nose (squash) vs. maintaining credibility and honesty in all your dealings (oak)
  • push others down to boost self up (squash) vs. boosting others up and growing to new heights (oak)
  • slap it together and get it done (squash) vs. do it well and let your name stand behind it (oak)
  • look busy (squash) vs. do all you can do to the best of your ability all the time (oak)
I`m sure you can think of a few yourself ...


When it comes to leadership I get a definite picture of these two plants:

Squash:
You know that leader who offers no plan, no vision, no direction, expects people to just get to work. So staff go ahead with life and create ideas or needed initiatives but, because they are not the leader of other departments, there is no togetherness or overall plan across the company. They begin to have petty arguments, disrespect and distrust.

It gets worse. Typically the leader swoops in and micromanages from above after the work is done ... or worse, does the brush off of "I just would have expected you to do that. It's part of your job." Ooooh the frustration of the person trying to do the work (or the guess-work)!!

Oak:
This is the leader who aligns staff with their strengths and purpose, gives them an overall plan, budget, vision, mission and benchmarks that are reasonable, especially in challenging conditions and then empowers staff to fulfill their purpose, continuing to facilitate positive and frequent communication, flow of ideas, encouragement for effort and guidance mid-stream where guidance is needed.

Here's one I would add which you might recognize ...

Potato:
The leader who has a solitary plan which few others know. All ideas only sprout from that individual and no communication is requested or given. Staff are just expected to deal with the sprouts, wherever they pop up. In fact, no sprout may appear and staff are not to question or speculate about what's happening.

That leader is immovable, inaccessible and ... well ... no fun! I have a theory that he/she does not share the plan because he/she doesn't want to be committed to it and then have to say "I was wrong." (So far it's a theory because these people will NEVER tell me!)


Being a leader in your business, organization, family, etc. requires:
  • incredible communication skills,
  • solid mentoring or counseling ability,
  • unwavering self-management,
  • well developed problem-management skills,
  • ability to consult others and to suspend inherent behaviours that are causing communication or trust issues ... which goes back to self-management.

If it sounds super-human, it is!
Are you up for it?


Being a leader is no different from being a sales person. You are selling your staff on your ability to lead the company and ensure their future daily.

Who do people buy from?
  • Those the KNOW, LIKE and TRUST

What breaks down trust besides outright lies?
  • Ambiguity (vagueness, uncertainty, haziness)

Ambiguity leaves too much to the discretion of the one being lead. That person can either do nothing and be squawked at, or do something and be micromanaged ... and squawked at.

That squawking has it`s own hazzards ...

"... out of the abundance of the heart, the mouth speaks." - Matthew 12:34B, the Bible

What you say and do can and WILL be held against you. Your communication - verbal AND non-verbal shows your staff where your head is at ... and they are always watching...

Negative squawking or the cold brush off and avoidance will create uncertainty, self-doubt, anxiety, anger and bitterness which cause involuntary and negative bio-physical responses which, in turn, inhibit rational thought and productivity. From then on, even the thought that a leader MIGHT be displeased will trigger that response in him or her ... there goes productivity, job satisfaction and workplace morale.

Why can`t employees just get over their response and understand that's just the way I'm wired?

Because they are HUMAN!


Humans ... MOST humans ... do not enjoy pain and that trigger response is their brain telling them to duck and cover 'cause pain is headed their way!


Employees surveyed said a credible employer must be these key things:
  • Honest
  • Competent
  • Forward Looking
  • Inspiring

These words could be said of the oak ... not so much the squash or potato

You don`t lead staff? I would challenge that these are the qualities we look for in a spouse, a mentor, a trusted friend, a parent, and ourselves.

If we all aspire to be oakish leaders of ourselves (as opposed to squashy or potatoish), then the world will be full of credible people.

... and wouldn`t that just be incredible?


Are you ready to develop your Leadership skills?
I recommend Dr. Terry Anderson`s book Transforming Leadership. Author: Dr. Terry Anderson together with the Leadership Skills Inventory - Self (LSI-S)

Transforming Leadership. Author: Dr. Terry Anderson Leadership Skills Inventory - Self (LSI-S)