Being Derailed in Your New Business

“No plan survives contact with the enemy.” ~ Field Marshal Helmuth Graf von Moltke

Whenever you create a business plan, you always have contingency options - different paths to the same ends should something not go as planned. You think you have the bases covered, you are all set for success in 3 or 4 different options ...

No one ever expects that they will be in an accident.

I was lucky to only have whiplash. Of course, now I have the lovely task of attempting to quantify my losses ... when I'm just starting out. Thank God for my business plan! Do NOT start a business without one. I can prove why I was not able to follow my business plan as expected. It's up to the lawyers to then fight it out.

Too often, thinking ourselves quite brilliant, we skip the step of making careful step-by-step, month-by-month projections. After all, it's likely to change, hopefully for the better. In my case, my projections were conservative. I kinda wish I had been more optimistic ...

• Have you looked at your business plan lately?
• Do you have a plan B, C, D and E just in case?
• What if you are in an accident? Do you have a contingency plan for that scenario?

The nature of accidents is they never should have happened. They cause irreparable damage. You never know what could have been had they not happened at all. Guard yourself. Plan for the worst, expect the best and don't let unexpected obstacles derail you ... at least ... not for very long.

Day #14: Luck is Where Preparation Meets Opportunity

When starting anything BIG, it's hard to see the end product. So many "What if's" and issues stand in between. It's also hard to believe you can create something much, MUCH larger than yourself. Many people just give up before they start. The amount of effort and risk is too great for them.

Those are the people I often hear call successful entrepreneurs "Lucky" with a slight sneer in their voices.

Let's back the truck up a bit.

I knew a millionaire who made all his profits on building and running hotels. He was approached to help create a set of hotels for a future ski destination (Whistler Village) back when Whistler was a tiny lift at Creekside. He said

"That would be a bad investment. Who is going to drive two hours down a windy mountain road to go skiing when we have ski hills just a half hour from downtown Vancouver?"

I knew a man who, on a plane ride, sat beside a very enthusiastic young entrepreneur who wanted to create a chain of "fast food" counters. Not only that, he was looking for other entrepreneurs to get in on the ground floor of his "turn-key" type of operation. The man I knew said

"Who wants food that's made fast to take on the run? People want a good quality home-cooked-like meal that they can enjoy over great conversation in a great atmosphere."  

The entrepreneur gave him his info just in case he changed his mind. The entrepreneur's name? Ray Kroc.

Now, you could call the founder of the McDonalds' fast food chain or the visionary Franz Wilhelmzen who assembled  a group of Vancouver businessmen to create Whistler "Lucky", and to some extent you may be right. McDonalds' could have bombed but Ray observed its original store thriving and built a plan to bring it to the world. Whistler might not have got off the ground, but Franz knew mountains and had a strong desire to hold the Olympic Games there. I believe that these successes have much more to do with visionary persistence and active preparation than any sort of luck.

So ... my Big Hairy Audacious Goals are far larger than me, but I know they can be done ... by hitting the right Opportunity after the right Preparation. Every step will take courage, vision and work. I'm ready to create my own luck! 

Day #4: Just Do It!

I did learn something useful in grade 10 Physics:

A body in motion tends to remain in motion. A body at rest tends to remain at rest.

The problem I hear from newly self-proclaimed entrepreneurs is how to get "in motion". There's the usual excuses - what they need to do first before they can have credibility as they talk to others about their new business. Behind their stories of the "busy" work they are doing I sense the fear that keeps them inert. We can all relate.

As a kid, did you ever stand at the edge of the high diving board? Do you remember taking that first plunge? You climbed all the ladders and stairs to get to the top. Your goal was to jump, but once you were up there, the pool looked far too small and the thought crept in your mind "What if I belly-flop?". You'd heard the stories of those who had tried to dive and didn't quite make the rotation. It sounded very painful and humiliating, but it would never happen to you. Now, standing where that poor schlep had stood, you felt it was not only possible, but probable.

I found the best way to overcome the fear, was to stand at the back of the platform, visualize a successful and rewarding freefall and refreshing plunge, take a running start and Just DO IT! I did it, chose the safer feet-first form and landed flat-footed. ow. But the next time I jumped, I remembered to point my toes and it was AWESOME!

The only way to overcome entrepreneurial inertia is to visualize what is about to take place, go at it full speed with confidence and take the plunge. Yes, you may land a little flat-footed. You might even belly-flop. But with each successive leap you will gain confidence and momentum, maybe even a little finesse.

I met with my first client Friday, just after our graduation ceremony. I will be calling companies all day Tuesday, just after Labour Day. Nothing like jumping in with both feet.

Choose Your Enemies Wisely

The enemy is anybody who's going to get you killed, no matter which side he's on. - Joseph Heller

We are all brought up to believe that we should be friends with everyone. If we have enemies, there must be something wrong with us. Guess what? We all have enemies, we just don't realize it.

One of the definitions of "enemy" is "Something harmful or deadly" - Mirriam-Webster Disctionary

Think for a moment about someone you have met who you quickly distrusted.

Get a very clear picture of that moment when your inner voice said "Careful! This person could hurt you! Proceed with caution. Avoid if possible. Smile and pretend nothing is wrong."

Remember?

That person was not your friend. You knew instinctively that person would bring you down if you got too close, eat up your time and energy and leave you with little or nothing to show. That person was NOT a wise investment for you.

• Recognize the enemy.
  
• Proceed with caution.
  
• Avoid if possible.
  
• Smile and pretend nothing is wrong.
  
• Carry on being who you are and doing what you do best.

Now, if you are like me, you often ignore your inner voice. After all, you would not want anyone to judge you this way without giving you a chance to prove yourself. Here's where most people stall, losing time, energy and ... well, let's face reality ... money.

Recognize that any effort you have already spent on these people is now a "sunk cost".

Whether in business, career, friendship or especially a romantic relationship, it is difficult to face the fact that our efforts have been wasted and the longer we invest our energy into this person, the more of ourselves we will waste. While it may seem cold, successful people master the ability to recognize "sunk costs" quickly and let them go.

If you want everyone to like you, this is a very difficult thing to do. Here's a different perspective I have discovered that works for me:

1. You have your own unique set of VALUES. To be authentic and give your greatest strengths to the world, you must remain true and honour your values in everything you do.
2. If someone distracts you from your true Vision and Mission in life, it is up to YOU to get yourself back on track.
3. If this person shows ANY jealousy or negativity toward your Values, Vision or Mission, this person is an enemy to your future growth, your current productivity and your life's purpose. You owe it to yourself, and all those you can help, to distance yourself from that person, write off the "sunk costs" and move ahead with purpose.
   

You don't know your specific Values? You have not yet created a Vision and a Mission for yourself? This is like heading across the country for a road trip without a map. You may have some great adventures, but:

• you will be distracted by every road sign you see,
  
• you will take longer to make decisions,
  
• you will have more regrets and waste in your life.

If you are tired of being tossed around in life and want to be as effective as possible, take the Values Preference Indicator.

1. Know your top core values and find way to honour them in your life.
   
2. Understand what you de-value (lowest on your list), gauge your reactions to these values and understand that is the same reaction you have to those who place those values at the top of their own list.
   
3. Recognize that there will be people in this life who will not help you but will hinder your growth and direction.

• Recognize the enemy.
  
• Proceed with caution.
  
• Avoid if possible.
  
• Smile and pretend nothing is wrong.
  
• Carry on being who you are and doing what you do best.

You owe it to you!

If you weren't doing what you're doing, what would you be doing?

Every time I hear the above question, I can actually feel my brain short circuit.

Thoughts rush in, waving madly, yelling "Pick me! Pick me!"

I envy the people who can answer this question clearly, directly and in detail. To those people I want to say That sounds fantastic! What are you waiting for???

Then I have to step back and check myself.

The running theme of all my dreams involves influencing people to move in positive directions. That sounds fantastic. What am I waiting for???

We all face the same dilemma, whether our dreams are clearly defined or not:

Let go of what we know to pursue a dream or ideal life for ourselves

= free-fall from a suspension bridge and hope for a safe landing on better ground ...

possible, but so are a number of other less happy endings.

"The secret of success in life is for a man to be ready for his opportunity when it comes." - Earl of Beaconsfield

A clearly defined goal that fits our values, personal style and strengths can help us automatically make thousands of tiny decisions minute-by-minute, day-by day that bring our reality closer to our dreams. Some call this the law of attraction. I call it a healthy, fully functioning brain.

After a while, that feared free-fall into the unknown becomes a purposeful and well prepared parachute to a visible paradise.

Ask yourself these 7 questions:

1. What are your Core Values?
2. What is your true preferred Personal Style?
3. What are your strengths you want to use on a daily basis?
4. What skills do you want to acquire to compliment the strengths you prefer to use?
5. What are all the things you would want to do if you weren't doing what you're doing?
6. Working backwards from where you want to be to where you are, what action steps, information and resources are needed to do what you really want to do?
7. What are you willing and able to act on right NOW? If not now, WHEN?

Companies make Mission and Vision statements. Create your own Vision and Mission statements honouring your true Core Values, Style and Strengths. Be the CEO of your life. Create clarity and direction. Work ON your life, rather than IN it.

Most of all, enjoy the ride and make true friends and lasting contributions along the way!

"Most of the shadows of this life are caused by our standing in our own sunshine." - Ralph Waldo Emerson

Loyalty? What Loyalty?

“Leadership is a two-way street, loyalty up and loyalty down. Respect for one's superiors; care for one's crew.” -Grace Murray Hopper

In my day-to-day work I talk to people on all rungs of the corporate (and not-so-corporate) ladder. I hear the same complaints and issues again and again ... "There's no loyalty."

BIG red flag!

Employees say their company leadership...

• has self-servingly mismanaged resources,
• is out of touch with what the staff is going through and
  
• now expects the "grunt workers" who are "lucky to have a job" to pick up the slack and perform at close to unachievable levels for little or no reward.
  

These employees are

• burned out,
  
• distrustful,
• constantly worried about their future and
  
• see no relief in the near future.
  

While they were able and willing to do what was necessary a year ago, their patience and faith is wearing thin. I hear them say "As soon as this economy turns around I may not be here anymore... So if you hear of any jobs out there for me, let me know!"

Employers say they've stretched to retain employees through tougher times and now expect a return on their investment:

• higher output,
• more dedication,
• team effort.
  

They need to remain viable in order to retain much needed clients ... to be able to retain much needed staff. While they were able and willing to keep motivating staff a year ago, their ideas and direction are flat-lining. I hear them say "We hope this economy turns around soon. We'll see what happens... or I may be coming to you for job!"

The end result looming just around the next economic corner - Utter Chaos!

In struggling companies, you have 4 generations of workers processing in 4 different ways and NONE of these look sustainable:

• The Golden Generation: "I'll cut my hours down. That's my contribution. I just need to keep my benefits the same and make sure I get my pension."
  

• The Baby Boomers: "I'll stay with these yahoos long enough to rebuild my portfolio and I'm gone ... and I'm taking everything I know with me!"

• The Gen Xers: "I'll gather all the knowledge and experience I've gained, lay it out on the table and, if I don't get the position and compensation I deserve, I'll go someplace that has better leadership."

• The Gen Y's: "I can get a better job anywhere that's easier, gives me training, career opportunities, flexibility and respect. If they don't appreciate me, I'll move back with mom and dad."

Yes, these are generalizations, but there's a running theme through each - lack of trust, self-centeredness and NO LOYALTY.

Now, there ARE companies who will weather this next turn of events well.

These are the companies who have

• established a vision, mission and values,
  
• gained "buy in" on all these among staff,
  
• created a culture of active vision, honesty and integrity, and
  
• remained TRUE to the course they have established.

Yes, we all have to take detours, but the detours these companies have taken have these characteristics:

• kept the vital core ideals intact,
  
• been communicated openly with the full team and
  
• rewarded loyalty with much more than "You're lucky to still have a job to come to."

These companies have realized that their greatest competetive advantage is innovation and service. That innovation and service comes from their employees. They have worked hard to create an environment that is sustainable now and in the future through:

• careful hiring,
  
• full accountability of both staff and management (fair and proactive performance reviews, organization surveys and 360's)
  
• open communication in BOTH directions
  
• S.M.A.R.T. goals for each team member
  
• steadfast vision
• regular rewards for feedback, ideas and achievements
• elimination of problem people (including back stabbers and brown nosers)
• alignment with good customers who have similar values

So ... before the economy takes any more turns, carefully review your team. Ask yourself these questions:

1. What will happen if any of these team members leave tomorrow?
2. What will it take to make each team member feel appreciated, needed and vital to the team?
3. What makes these people tick? Who are they and what truly motivates their life decisions?
4. How can I re-align our team with the vision and mission of the company going forward or does that vision and mission need to be refreshed to clearly reflect a better, more sustainable direction this team can buy into?

Just remember ...

“Low morale plus low loyalty equals high turnover. That can hobble a company.” -Karen Carlisle

Teach a Man To Fish

"Give a man a fish, and you feed him for a day.
Teach a man how to fish, and you feed him for life."

- Chinese Proverb

I’m a huge fan of the “Pay It Forward” concept. Yes, I have been called a Pollyanna—my results on the Personal Style Indicator back that up—but I don’t believe I have my head in the sand. No matter who we are, how we’re wired, or what we do for a living, each of us in our own way can effect real change in the world.

How can one person change the world?

It’s simple.

You can’t change people, but you CAN empower them to improve their own lives, and equip them to reach out and help others.

Just a simple shift in perception and approach can

• make a huge difference in a relationship,
• affect an entire team,
  
• influence the culture of an organization,
  
• make an impact on a community,
  
• awaken a nation, and
  
• help spread change throughout the world.

You don’t believe me?

Believe history.

Throughout the ages, people on purpose did not take the easy road. Dogged and determined, they faithfully pursued what they believed to be important—not just for them, but for humankind.

Can you imagine our world today if . . .

• a group of Quakers in Delaware had kept their slaves to remain more profitable and had not signed a petition against slavery in 1786?
• Bill Wilson and Dr. Bob Smith went back to drinking and never started a word-of-mouth support group for recovering Alcoholics in 1935?
• the Wright Brothers decided flight was impossible, went ahead with other inventions, and never created the three-axis control still used in flying machines today?
• everyone with means during The Great Depression looked after his or her own situation and no one stepped up to create the first soup kitchen?
• Alexander Fleming, like others before him, did not persist with his quest to discover penicillin or spend 12 years seeking a chemist to make a stable form for mass production?
• Mother Teresa opted for a secure, “normal” life for herself?
• Martin Luther prudently put his career first and did not challenge the policies of the Holy Roman Empire?
• you did not choose to help people make positive change in their lives?

The truth is all change starts with one person willing to act on an idea.

Lasting change happens when that action strikes a chord with people who are ready and willing to get involved. Mentoring starts, methods spark to life, word-of-mouth spreads, people are inspired, and the course of history is changed.

Never underestimate the ripple effect of your perceptions and actions. You may not discover a medical cure, start a reformation, invent a new method of transportation, or save countless people from starvation, but you may help change a life that helps change other lives that help change more lives.

Points to Ponder This Month
• What have you learned in life that has changed the way you perceive and treat people?
• How has the way you treat people affected your perception of yourself?
• What 3 things can you can do this month to “Teach a man to fish” or help others help themselves?

Becoming an Oak Among Squash

A leadership professor once asked his students: “Which would you rather be: a squash or an oak?”

The question confused students. They didn’t understand the connection to leadership.

“A squash,” he explained, “grows quickly from a seed, weathers the summer, but dies in inclement winter weather because it has no root system. An oak, on the other hand, withstands every storm and all weather patterns because of its root system. It is deeply embedded in the earth.”


So many comparisons leap into my mind:

• get rich quick (squash) vs. follow a plan that matches your strengths and passions (oak)
• brown nose (squash) vs. maintaining credibility and honesty in all your dealings (oak)
• push others down to boost self up (squash) vs. boosting others up and growing to new heights (oak)
• slap it together and get it done (squash) vs. do it well and let your name stand behind it (oak)
• look busy (squash) vs. do all you can do to the best of your ability all the time (oak)

I`m sure you can think of a few yourself ...


When it comes to leadership I get a definite picture of these two plants:

Squash:
You know that leader who offers no plan, no vision, no direction, expects people to just get to work. So staff go ahead with life and create ideas or needed initiatives but, because they are not the leader of other departments, there is no togetherness or overall plan across the company. They begin to have petty arguments, disrespect and distrust.

It gets worse. Typically the leader swoops in and micromanages from above after the work is done ... or worse, does the brush off of "I just would have expected you to do that. It's part of your job." Ooooh the frustration of the person trying to do the work (or the guess-work)!!

Oak:
This is the leader who aligns staff with their strengths and purpose, gives them an overall plan, budget, vision, mission and benchmarks that are reasonable, especially in challenging conditions and then empowers staff to fulfill their purpose, continuing to facilitate positive and frequent communication, flow of ideas, encouragement for effort and guidance mid-stream where guidance is needed.

Here's one I would add which you might recognize ...

Potato:
The leader who has a solitary plan which few others know. All ideas only sprout from that individual and no communication is requested or given. Staff are just expected to deal with the sprouts, wherever they pop up. In fact, no sprout may appear and staff are not to question or speculate about what's happening.

That leader is immovable, inaccessible and ... well ... no fun! I have a theory that he/she does not share the plan because he/she doesn't want to be committed to it and then have to say "I was wrong." (So far it's a theory because these people will NEVER tell me!)


Being a leader in your business, organization, family, etc. requires:

• incredible communication skills,
• solid mentoring or counseling ability,
• unwavering self-management,
• well developed problem-management skills,
• ability to consult others and to suspend inherent behaviours that are causing communication or trust issues ... which goes back to self-management.

If it sounds super-human, it is!
Are you up for it?

Being a leader is no different from being a sales person. You are selling your staff on your ability to lead the company and ensure their future daily.

Who do people buy from?

• Those the KNOW, LIKE and TRUST

What breaks down trust besides outright lies?

• Ambiguity (vagueness, uncertainty, haziness)

Ambiguity leaves too much to the discretion of the one being lead. That person can either do nothing and be squawked at, or do something and be micromanaged ... and squawked at.

That squawking has it`s own hazzards ...

"... out of the abundance of the heart, the mouth speaks." - Matthew 12:34B, the Bible

What you say and do can and WILL be held against you. Your communication - verbal AND non-verbal shows your staff where your head is at ... and they are always watching...

Negative squawking or the cold brush off and avoidance will create uncertainty, self-doubt, anxiety, anger and bitterness which cause involuntary and negative bio-physical responses which, in turn, inhibit rational thought and productivity. From then on, even the thought that a leader MIGHT be displeased will trigger that response in him or her ... there goes productivity, job satisfaction and workplace morale.

Why can`t employees just get over their response and understand that's just the way I'm wired?

Because they are HUMAN!

Humans ... MOST humans ... do not enjoy pain and that trigger response is their brain telling them to duck and cover 'cause pain is headed their way!


Employees surveyed said a credible employer must be these key things:

• Honest
• Competent
• Forward Looking
• Inspiring

These words could be said of the oak ... not so much the squash or potato

You don`t lead staff? I would challenge that these are the qualities we look for in a spouse, a mentor, a trusted friend, a parent, and ourselves.

If we all aspire to be oakish leaders of ourselves (as opposed to squashy or potatoish), then the world will be full of credible people.

... and wouldn`t that just be incredible?


Are you ready to develop your Leadership skills?
I recommend Dr. Terry Anderson`s book Transforming Leadership. Author: Dr. Terry Anderson together with the Leadership Skills Inventory - Self (LSI-S)

Blogging With Credibility

Stop the NOISE!

So many people have opinions they want to voice when crisis strikes close to home, at election time and ... well ... when everyone else is voicing their opinions.

Let's think about this for a moment.

• Say you openly share your personal political views with a potential client you've been wooing for months. Say your favourite party wins and then makes a mess of the system ... in the eyes of that potential client, who asks himself "What idiots voted this government in anyway?" ... and remembers you ... as the idiot? Or ... your party does NOT get in power and the party who does makes wise and prudent decisions and gains popularity ... and you change your opinion ... Unless you make a living from your political opinions, keep politics out of your personal brand!

• In times of personal crisis are you a completely rational person? Or later, when someone calls you on a bad decision you made, do you say "I was going through a crisis at the time."?People can build a solid reputation over a lifetime and completely destroy their credibility with half their audience in a paragraph.

King Solomon, the wisest king in history, left us these words:

• "A prudent man conceals knowledge, but the heart of fools proclaims foolishness" Pr 12:23 and

• "He who has knowledge spares his words, and a man of understanding is of a calm spirit. Even a fool is counted wise when he holds his peace; when he shuts his lips, he is considered perceptive." Pr 17:27-28

In a time when so many people have so many things to say, it's hard to hear what's right. Here's what we do know:

• The sun will rise tomorrow.
• This too shall pass.
• People's words - written and spoken - are permanent. They will either be judged as fools or considered right.
• Those who do not panic and offer advice and opinions but forge ahead, keeping their lives and businesses credible and useful will be recognized, respected and trusted.

Please, if you have opinions you are compelled to share:

1. Look at your vision and mission statements.
2. Review your values.
3. Make sure that everything you say reflects these things.
   

• If it doesn't it is not in the best interests of you or your organization to express these opinions.
• If it will not help to better establish your brand and there's a possibility of hurting your brand, don't do it.

Write your opinions in a journal which you can publish years from now ... if it turns out your opinions proved correct. In the meantime, stay grounded, stay on purpose, know yourself and be your brand.

When Running on Empty

I'm waiting (and praying) for this latest fuel assault on my bank account to subside. Never in my life have I seen so many bitter and angry truck, SUV and V6+ drivers. Road rage is taking an interesting twist and "drafting" behind other vehicles is a new daily sport.

I personally never fill my tank to full anymore, hoping beyond hope I will see some honest gas station that is not gauging the desperate fuel consumers. It creates a bit of daily anxiety ... especially when my fuel light flickers on and I hear that ominous "ding".

This is no different from life in general. When we're stretched to the limit, "running on empty" and forced to make unwanted choices that consume our valuable resources, we become bitter and angry. Unfortunately all others see is your bitterness and anger ... which do not attract, if you follow any of the trendy "Law of Attraction" blurbs. These definitely repel people and leave you little energy to focus on all things plentiful, proactive and positive.

So how do we avoid finding ourselves in this mode?

It IS avoidable. There are some people you can count on to always be consistent, professional and pleasant. How do they do it?

Investment.

There's a prickly word in today's economic climate, but let's face it, if we had fuel tanks in our backyards and invested in additional fuel when prices were low, we'd be laughing instead of crying (which is what the fuel companies are doing).

No, of course we're not going to install fuel tanks in our backyards ... but what about our own business and personal resource tanks? If this present climate is as good as it gets, what should you stock up on to weather an upcoming storm? What resources are most important to you?

• public relations?
• goodwill?
• talented staff?
• personal friendships?
• time with family?
• paperclips?

It's no different from the saying "Make hay while the sun shines" or the story of the ant who stored up for the winter and the grasshopper who sang away the summer.

Invest NOW in the resources that are important to you! Go extra miles while you can. Ensure you have plenty ALWAYS. Stock up on the things that truly matter and you will have plenty of resources available to draw from through the tough stretches.

The key is to know what truly matters to you. Just like last week, I recommend two vital resources to get you started:

Online Personal Style Indicator (PSI) and the Online Values Preference Indicator (VPI)

These will show you your inherent strengths and your true core values you need to honour and utilize in whatever direction you take.

Happy investing!
May your dividends and ROI be abundant!

Clarity, Direction, FOCUS!!!

One of my clients pointed out the fact that September, not January, is actually the NEW YEAR! It's true. Everything is suddenly kicking into high gear, people are revisiting their goals with renewed enthusiasm, school is starting, there is a run on food and consumer goods ... September IS when everything seems to start fresh.

There are a few of us who are completely prepared for this frenzied flurry of activity, and there are those of us who are very creative ... this energy on everyone else's part seems to pull us into a mode of renewed possibilities. It is vital now more than ever to have your VISION and your MISSION statements completed and close at hand - displayed prominently in your office, at the top of your inter-company correspondence, on the front inside page of your daytimer ...


Here are two inevitable and well proven truths:

1. The longer you look at something, the clearer and more in focus it becomes.
2. When skiing through trees, your skis travel directly where you focus.

So ... an interesting opportunity presents itself (as so many are right about now). Look at your goals, your vision and your mission statements LITERALLY and ask these critical questions:

• "Will putting energy into this idea help achieve my goals?"
• "Does this opportunity fit my vision?"
• "Does this activity help fulfill my mission?"
• "Will taking action in this direction help or hurt?" (picture skiing through the trees)
  

Go with MAXIMUM IMPACT (on your goals, not the trees) lasting over greatest time period ALWAYS!!!

This is a good time to revisit your Vision and Mission, review and revise your goals and create a plan of action for ultimate success. Write it in a fresh document and design ways to chart your success.

Don't wait until January!!! Make September your fresh start and sail into the official New Year already ON PURPOSE!!!