Thursday, September 8, 2011

Day #8: I Had An AWESOME Banking Experience Today!

That's a sentence you don't hear too often! I don't think I've ever uttered that sentence in my entire financial life. I truly had a great time at the bank today!

I was agonizing over where to open my business account. The BIG bank (shall remain unnamed ... I hear most of them are the same anyway) where all my personal banking lives, has been frustrating. In fact, I think I'm paying WAY too much in fees to them each month, to stand in a long line and receive minimal service. Until today, I viewed banking as a necessary evil. When I hear their income reported on my daily news radio channel, it just makes me ... very angry. Banks ... can't stand 'em, can't live without 'em.
the Arrogant Worms song:  "Proud to be a Banker"

I did my research and settled on (this I will name because they are AWESOME) Coast Capital Savings. I parked in their parking lot. No one tried to run me over or jam my door. Good start. I walked in and saw ... NO LINE UP! Tellers were pleasantly chatting and doing paperwork. They smiled at me as I walked up to the business teller. I did not have an appointment. The small business account manager was busy with a client but she set me up with one of the other account managers right away, while I wandered toward the coffee in the middle of the room.

Now, coffee sitting in the middle of any office after about 1pm is iffy at best. I placed my cup under the spout and gave the carafe a quick push to test. It was HOT! it smelled RIGHT! Yay!

Before I finished my cup I was in an account manager's office where she quickly checked my credit and told me what I was eligible for. she set up my account with:
  • NO monthly fees
  • NO deposit fees
  • NO transfer fees
  • FREE online banking
  • A small fee for each withdrawal which will cost less than I'm paying right now for my regular account at the BIG bank.
  • FREE non-personalized cheques AND
  • A line of credit directly connected to the account so I don't need to juggle and check balances all the time ... NO TRANSFER FEES!
I should have switched YEARS ago! I cringe at all the money I've forked out to (unnamed BIG bank). being one who likes to do her research, once I have verified all the "ins and outs", I am likely moving ALL my business over to this company!

KUDOS, Coast Capital! You not only made my day, you changed the way I feel about banking!


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